Comparison Guide
ResNexus vs. Firefly:
Which is best for your campground?
With ResNexus, you can enjoy commission-free direct bookings, connections to top campground OTAs, innovative campground and glamping software, and industry-leading customer support.
Find out why ResNexus is the #1 top-rated fit for campgrounds of any size, and see the differences between ResNexus and Firefly Reservations in this comparison guide.
The following statements were informed by our investigation as of August 8, 2025. It is possible these features may have changed.
Which All-In-One Solution is Right for Your Business?
Do you want more time-saving tools included per subscription without individual booking fees?
ResNexus Doesn't Charge Additional Per-Booking Fees
ResNexus doesn’t charge reservation fees for bookings from our online booking engine or for over-the-phone reservations taken by your staff. Commission-free direct bookings save your business money. The ResNexus PLUS editions do not charge any additional OTA commission fees on bookings from Airbnb, Vrbo, Booking.com, Hipcamp, and more.
Firefly's pricing model is similar to other OTAs, meaning that
they charge your campground for every booking—$3.50 for each direct online or phone reservation. This means that the more online and phone bookings your campground gets, the more commissions you have to pay. In addition, Firefly Reservations charges $3.50 per reservation for units booked through OTAs including ReserveAmerica, Airbnb, and Vrbo.
ResNexus and Firefly Pricing Details
| Based on a Campground with 75 Short-Term RV Units | ResNexus | Firefly Reservations |
|---|---|---|
| Subscription Fee | $92.00 for the Professional+ Monthly Subscription | $0 |
| Setup Fee | $0 | $0 |
| Online Direct Booking Fee | $0* | $1,750* ($3.50 per site booked) |
| Over the Phone Booking Fee | $0* | $1,750* ($3.50 per site booked) |
| ReserveAmerica OTA Marketplace Booking Fee | ResNexus Does Not Have an OTA Marketplace | $350* ($3.50 per site booked) |
| Other Additional OTA Booking Fees (Booking.com, Vrbo, Airbnb) | $0* | $350* ($3.50 per site booked) |
| Total Annual Cost | $1,104.00 | $4,200.00 |
*Prices shown are based off $50 average per reservation for a total of 500 online reservations, 500 over the phone reservations, 100 ReserveAmerica Marketplace bookings, and 100 OTA (Booking.com, VRBO, Airbnb) bookings annually. The ResNexus Edition shown is Professional Plus based on a 12-month season.
ResNexus Includes
Many Built-in Features
ResNexus offers a robust suite of built-in tools designed to save you time and money, including automated email marketing, retail add-ons, guest portal, travel protection, point-of-sale, dynamic pricing, and much more.
Firefly May Require More 3rd-Party Solutions
Firefly may require more 3rd-party integrations to perform similar functions in ResNexus, which may result in more accounts to manage for you and your staff. Also, you might pay more a la carte fees for specific features you need-such as cart abandonment and travel protection.
Compare ResNexus and Firefly's Impressive Offerings
See how we stack up along with some key differences in this feature comparison chart.
| ResNexus Built-In Features | Firefly Reservations | |
|---|---|---|
| Property Management | Included | Included |
| Integrated Channel Manager | Included | Included |
| Online Marketplace | Not Available | $3.50 per booking |
| Commission-Free Direct Bookings | Included | $3.50 per booking |
| Metasearch (Google) | Included | Not Available |
| Cart Abandonment | Included | 3rd-Party Add-on (Additional Cost) |
| Lock Fees | Included | Included |
| Automated Marketing Tools | Included | Included |
| Payment Processing | Included | Included |
| Browser-Based Guest Portal | Included | Included |
| Integrated Point-of-Sale | Included | Included |
| Birthday and Anniversary Emails | Included | Not Available |
| Booking Engine Sidebars | Included | Not Available |
| Travel Protection | Included | Not Available |
| Book Anything Units | Included | Not Available |
Additional ResNexus and Firefly Reservations Pricing Details
ResNexus offers free setup with no contract.
Flat Rate
ResNexus charges a straightforward monthly subscription with no contract obligation. ResNexus does not charge a total booking value fee for direct online or over the phone reservations.
No Setup Fee
Setup and onboarding with ResNexus is completely free! Our support team will make sure you have everything you need to get the ball rolling. You can try any edition of our software risk-free for 30 days.
Lifetime Pricing
Guarantee
When you switch to ResNexus, you can rest easy knowing that your flat monthly rate will never change unless your property grows and you add more units.
Firefly
Firefly charges $3.50 for each online reservation and for every reservation taken over the phone by your staff. In addition, Firefly charges a $3.50 commission fee on booked reservations through their online ReserveAmerica marketplace and other OTAs. Firefly recommends you pass the $3.50 fee on to the guest to make their software “free.” Firefly offers a 14-day free trial.
ResNexus provides industry-leading customer support.
We’re more than a software company—we're first and foremost a customer service company. Our highly trained staff is ready to answer your call–quickly. We also provide emergency support if your business runs into problems after hours. ResNexus has some of the highest customer service satisfaction in the campground industry.
Firefly
Firefly's customer support is also highly rated and includes email and phone.
Which online booking experience do you prefer for your guests?
At ResNexus, we believe that hospitality begins with the booking process. That's why our booking engine is designed to impress, with eye-grabbing photos and a frictionless experience that allows the customer to easily view your inventory and follow through with a reservation.
How do ResNexus website services compare?
ResNexus websites are affordably priced and include hosting, security, SEO optimization, disability-friendly setup, and initial design. They also provide homepage content writing to boost SEO. Additional SEO and Google marketing services are also available.
Campspot
Firefly Reservations does not offer website services. Firefly does automatically connect your park to ReserveAmerica's online directory alongside other properties. Your business can disconnect from the ReserveAmerica OTA at any time.
Firefly
Firefly Reservations does not offer website services. Firefly does automatically connect your park to ReserveAmerica's online directory alongside other properties. Your business can disconnect from the ReserveAmerica OTA at any time.
ResNexus' booking engine displays your inventory with large, eye-catching photos and buttons. Plus, ResNexus also supports videos on your online booking engine.
Firefly's booking engine starts with a landing page that does not show your units until arrival and departure dates are selected. In addition, the main calendar does not show which dates are unavailable.
Showcase all your property has to offer.
Right from the start,
ResNexus shows your guest what they want to see: your campsites and units! If there is no vacancy then the guest can quickly select the 2-month or more calendar and see when the unit is available right from the start. Your guest doesn't have to guess what dates are available.
ResNexus uses easy steps & intuitive shopping
The
ResNexus booking engine was designed with your campers in mind, because we know that a great shopping experience leads to more revenue.
ResNexus: Making a reservation is a simple step-by-step process, and the guest can even shop by special or package first and then select a site—a ResNexus-only feature!
Firefly asks your guest to select a date before showing units. Unlike ResNexus, Firefly does not allow the guest to shop by special or package first and then select the unit.
ResNexus makes having multi-rate types easy with a simple drop down menu.
Firefly lets you choose from short-term or long-term rate types. However, once selected, the Firefly online booking engine does not allow for other rate type options.
ResNexus lets you offer multiple rate types
The
ResNexus booking engine allows your property to offer multiple rate types with a simple dropdown menu. There’s only one “Book Now” or "Add" button for each listing.
The ResNexus online Booking Engine allows the customer to be put on a waitlist
If all your inventory is full or your most popular campsite or cabin is not available for the selected dates, ResNexus allows your customer to be put on a waitlist right from your online booking engine. That way, if a camper cancels, you know who to call to maximize your occupancy.
Firefly
Firefly Reservations does not have a built-in waitlist feature on their online booking engine.
ResNexus increases bookings with more information about individual units.
Each individual unit page of the ResNexus
booking engine has a calendar that specifically shows the rates and availability for that unit. This is particularly important for high-demand units and classes such as glamping tents and cabins.
If there is no vacancy on the main calendar, ResNexus allows campers to see future availability per individual unit. The camper can also join a waitlist.
Firefly does not provide individual landing pages per unit or class that show availability. When booking from a map Firefly provides a popup for the unit selected but not an individual landing page.
ResNexus allows campers to see top offers immediately. In addition, guests can shop by special, with the system guiding them to qualifying dates and units.
Firefly's Booking Engine lacks retail sidebars. Add-ons appear only after unit selection.
Boost revenue with promotional sidebars.
ResNexus enhances your booking engine by displaying specials, packages, and retail items alongside your units. This strategic placement increases visibility and encourages campers to enhance their stay, leading to higher revenue and improved guest satisfaction.
Your retail items stand out throughout the shopping experience with ResNexus.
Retail items can give your business thousands in additional revenue and enhance your campers' stay.
With ResNexus, you can offer retail items, specials, or packages on sidebars on the first page. Add-ons are shown again before payment, boosting revenue and improving camper experiences.
Firefly lets your customer see retail items during the check-out process after the dates and sites are selected. Firefly does not have retail side bars.
Firefly
Firefly does not integrate with or provide a trip protection service.
ResNexus safeguards your revenue with built-in Travel Protection.
ResNexus offers built-in Travel Protection that safeguards your business from last-minute cancellations due to unforeseen circumstances like illness or travel delays. In addition, ResNexus offers cancel for any reason (CFAR) and adverse weather protection options. Properties can use (CFAR) for extreme heat circumstances.
This service comes at no additional cost to your business, and provides campers with the travel flexibility they're looking for.
ResNexus helps your property increase revenue by offering gift certificates.
Customers can purchase gift certificates for thank you, anniversaries, birthday, holidays, and other celebrations. In addition, ResNexus makes the process simple by automatically providing a wide variety of gift card amounts. Gift cards are delivered by email and the codes are redeemable through the online booking process.
Firefly
Firefly doesn't allow your property to offer gift certificates on their online booking engine.
Increase your rental revenue with ResNexus Book Anything.
ResNexus makes it easy to sell experiences along with your campsites. Our comprehensive software allows you to book anything on a daily, hourly, or 10-minute basis. It's never been easier to rent anything—equipment rentals, event spaces, tours, onsite services, and more!
ResNexus highlights your policies during booking, allowing you to emphasize key items and ask for a signature if necessary.
Firefly also highlights your policies during the booking process. Unlike ResNexus, Firefly does not let you emphasize key items and display them at the top.
ResNexus Policies Stand Out
During the booking process, your policies stand out because ResNexus uses a simple step-by-step progression. By clearly displaying your policies during the booking process, potential campers are less likely to overlook or ignore your terms and conditions completely. This helps prevent policy misunderstandings in the future.
Book by map and collect vehicle information.
ResNexus is the
#1 highest-rated campground and glamping software in North America, and allows your campers to choose and book units via an interactive map of your property. Boost revenue with
commission-free site lock fees and easily collect vehicle information during checkout!
Firefly
Firefly also offers interactive maps for site selection and the ability to charge site lock fees.
Property Management Tools That Get the Job Done
The campground owner's job is never done, and your time is precious. That's why you need property management tools and functionality that helps you do your job faster, and with less friction.
Take a look at how ResNexus helps you manage your property every step of the way.
Here's how users are rating ResNexus and Firefly Reservations:
ResNexus is the #1 highest rated product in the Campground Management Software category on Capterra, with similar ratings on Software Advice. In addition, our Google and Facebook reviews often praise our customer support. Check user reviews for both companies on these platforms.
Firefly has positive reviews on Capterra and Software Advice. We recommend you check out both companies' user reviews found on these sites as well as Google and Facebook.
ResNexus brings your campground innovation and experience from multiple industries
ResNexus is one of the fastest growing campground reservation softwares in the industry! We were one of the first cloud-based online booking engines and property management software systems. We bring innovations, integrations, and solutions from multiple hospitality industries to your campground. At ResNexus, elevating your business and helping it grow is our passion, and has been since 2004.
Campspot
Campspot has grown to be one of the larger PMS providers in the campground industry. However, because they also operate as an OTA, you'll be competing against other properties on their platform.
Firefly
In late 2021, Firefly Reservations was purchased by Aspira (ReserveAmerica). Reserve America was founded in 1984 as a directory of campgrounds. ReserveAmerica was later purchased by Aspira and much of its growth has come from purchasing other companies.
Channel Manager Integrations
ResNexus connects directly to major OTAs like Booking.com, Airbnb, Expedia, and Vrbo without using iCal, reducing double bookings. It also has direct connections to campground OTAs such as Spot2Nite, Hipcamp, Glamping Hub, and The Dyrt and offers commission-free pricing. This means that your business has zero additional commission fees charged by your PMS software.
Firefly Reservations automatically connects client campgrounds to ReserveAmerica, the OTA associated with its parent company Aspira. Properties may choose to disconnect from ReserveAmerica in the settings. Firefly also integrates with Airbnb, Vrbo, and Hipcamp. These bookings come with an additional $3.50 per reservation fee. Firefly does not integrate with major OTAs such as Booking.com and Expedia.
ResNexus is a Preferred Partner with both Airbnb and Expedia.
ResNexus achieved
Preferred Partner status with both
Airbnb and
Expedia for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the PMS system from these providers. For example, we allow you to message and review your Airbnb guests from within ResNexus.
Firefly
Firefly integrates with Airbnb but not with Expedia. Firefly has not achieved Preferred Parter status with either.
ResNexus sets up your automatic email marketing.
ResNexus provides professional Welcome and Thank You emails for camper bookings, promotional emails for Birthday, Anniversary, and Holiday, and Newsletter emails. Promotional marketing communications are GDPR-compliant, requiring guests to opt in first. ResNexus email marketing automatically targets your previous guests and increases your return guest rate. The best part—all of these messages are set up for you as part of ResNexus' free onboarding.
Firefly
Firefly provides email contact templates in their back office for reservation arrival and departure, upcoming payment, successful payment, overdue payment, unsuccessful payment, and expiring credit card. However, unlike ResNexus, Firefly does not collect birthday and anniversary dates during the online booking process and thus does not automatically send birthday and anniversary emails using that information.
Firefly
Firefly Reservations does not offer automated built-in cart abandonment emails.
ResNexus helps you capture more bookings with Cart Abandonment
ResNexus' Cart Abandonment is a feature that helps your business collect thousands in additional revenue by reminding your campers to complete their online bookings.
eviivo posts educational material on Facebook, as well as via webinars, emails, social and blog posts, and the eviivo University.
ResNexus offers a robust collection of resources, including articles, webinars, video tutorials, and guides, tailored to help hospitality businesses improve operations, boost revenue, and deliver exceptional guest experiences.
ResNexus and eviivo are Industry Leaders with Rich Resouces
ResNexus and eviivo provide hospitality professionals with tools to improve their operations and marketing.
Marketing: How Do You Want to Be Seen?
Do you prioritize professional branding, engaging content, or automated campaigns? Effective marketing shapes how guests perceive your business. Consider which tools and strategies best showcase your property and drive bookings.
Seamless Access for Your Campers
The ResNexus Browser-Based Guest Portal enhances the camper experience by providing a seamless, contactless interaction with your property. Accessible via a link in the confirmation email or by scanning a QR code upon arrival, guests can check in and out, view reservation details, make payments, extend their stay, purchase retail items, and communicate directly with your staff through messaging—all without the need to download any additional apps.
The ResNexus Guest Portal lets guests check in, check out, message staff, purchase add-ons, view reservations, and pay—all without an app. Simply click the link or scan the QR code to access.
Firefly also provides a mobile Guest Portal solution, as well as a kiosk URL for guests to use a tablet or computer you’ve set up in kiosk mode on your property. Firefly allows guests to make a reservation from the kiosk.
Firefly
Firefly does not sell Wi-fi Door Locks and does not integrate with 3rd-party Smart Lock solutions.
ResNexus offers seamless and contactless guest entry with Wi-Fi Door Locks
ResNexus allows you to impress your guests by allowing them the freedom to access their cabin or unit safely with ResNexus Wi-Fi Smart Locks. Guests use the last four digits of their mobile phone number for unit access and their code only works during their stay dates.
ResNexus includes filtering for better control.
The
ResNexus calendar offers advanced filters, including payment status, retail items, check-in status, and reservation source. View campers with retail orders or OTA bookings in seconds, providing clear, actionable insights with minimal effort.
Firefly
Firefly Reservations does not provide the same comprehensive filtering options as ResNexus.
Firefly
Firefly Reservations also provides a built-in POS system. Firefly does not integrate with Lightspeed.
ResNexus built-in point of sale saves you money.
ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze. In addition,
ResNexus integrates with Lightspeed Restaurant POS.
Use the guest information settings in ResNexus to ban a camper, preventing future online bookings and receiving alerts on attempts.
In Firefly Reservations, you can add guest notes in your system to indicate campers who have a history of bad behavior, but there’s no way to automatically bar them from making bookings at your property.
Block Problem Campers with ResNexus
ResNexus lets you ban unwanted guests from booking. Whether online or by phone, the system alerts you, preventing repeat issues and ensuring a safer camper experience.
Unlike ResNexus, the Firefly's Booking Engine does not allow you to ban a guest from making a direct online reservation.
ResNexus helps campgrounds maximize availability with unit optimization.
ResNexus Unit Optimization intelligently
arranges campground reservations by unit class, consolidating bookings to free up larger availability blocks on your reservation grid.
Firefly
Firefly Reservations doesn't allow your campground to automatically organize your units and bookings in the most efficient way possible.
Firefly
Firefly Reservations does not have a property management app.
ResNexus Provides a Property Management Mobile App
ResNexus launched a mobile app (both iOS and Android) for property managers to help you manage your business on the go. This allows you to perform many of the most important operations you need in the palm of your hand.
ResNexus Provides Innovative Night Audit Reports
In addition to over one hundred powerful reports,
ResNexus provides innovative Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions.
Firefly
Firefly provides useful reports to monitor your business. Firefly Reservations does not have a Night Audit report similar to ResNexus.
ResNexus makes weddings and group bookings easy.
ResNexus streamlines group bookings, saving staff time. After blocking dates and rooms, send a custom booking link to the group coordinator. Guests book individually, make payments, agree to policies, and receive automatic confirmations—ensuring a seamless, organized process.
Firefly Reservations does not have group booking functionality. In addition, it does not have a specific booking engine link to organize the rooms and collect payment from each and every guest in the party.
ResNexus lets you keep your credit card processor.
With ResNexus, in most cases you can use your current credit card processor; there is no need to switch. In addition, we offer
ResNexus Payments which can match your current rate. Either way, payments are processed and seamlessly funded to your business' bank account. There are no additional fees from ResNexus to process credit cards.
Firefly Reservations credit card processors are BridgePay and BASYS. If your processor doesn’t work with those two options then your campground will need to switch.
These statements were informed by our investigation as of August 8, 2025. If any information is inaccurate, email corrections to support@resnexus.com.