Comparison Guide
ResNexus vs. Previo:
Which is best for your hotel?
Your choice of property management software is vital—impacting virtually every aspect of your hotel's operations. You need a hospitality software that meets your needs and facilitates your growth and success.
Find out why ResNexus is a great fit for hoteliers of any size, and see the differences between ResNexus and Previo in this comparison guide.
The following statements were informed by our investigation as of May 2, 2025. It is possible these features may have changed.
Which All-In-One Solution is Right for Your Business?
Do you want more time-saving tools included per subscription without a fixed contract?
ResNexus Includes
Many Built-in Features
ResNexus offers a robust suite of built-in tools designed to save you time and money, including automated email marketing, retail add-ons, guest portal, travel protection, and a point-of-sale system.
Previo Has More À La Carte Features
Previo offers property management and a booking engine, each with a setup fee and separate charges. ResNexus bundles their property management and booking engine into one package, with no setup fees.
Compare ResNexus and Previo's Impressive Offerings
See how we stack up along with some key differences in this feature comparison chart.
| ResNexus Built-In Features | Previo | |
|---|---|---|
| Property Management | Included | Included |
| Integrated Channel Manager | Included | Included |
| Commission-Free Booking Engine | Included | Additional Cost (4% of booking value) |
| Cart Abandonment | Included | Not Available |
| Automated Marketing Tools | Included | Included |
| Payment Processing | Included | Additional Cost (+170£ setup fee through Previo's gateway) |
| Browser-Based Guest Portal | Included | Additional Cost (Alfred app) |
| Integrated Point-of-Sale | Included | 3rd-Party Add-on (Additional Cost) |
| Birthday and Anniversary Emails | Included | Included |
| Booking Engine Sidebars | Included | Not Available |
| Travel Protection | Included | Not Available |
| Book Anything Units | Included | Limited to 1 Hour Time Slots |
ResNexus and Previo Pricing Details
ResNexus offers free setup with no contract.
Flat
Rate
ResNexus charges a straightforward monthly subscription with no contract obligation, making your monthly financials a breeze!
No Setup
Fee
Setup and onboarding with ResNexus is completely free! Our support team will make sure you have everything you need to get the ball rolling.
Lifetime Pricing
Guarantee
When you switch to ResNexus, you can rest easy knowing that your flat monthly rate will never change unless your property grows and you add more units.
Previo
Signing on with Previo requires a contract, along with a 4% service fee on reservations used through their booking engine. Setup fees are charged, with prices varying based on services selected.
ResNexus provides industry-leading customer support.
We’re more than a software company—we're first and foremost a customer service company. Our highly trained staff is ready to answer your call–quickly. We also provide emergency support if your business runs into problems after hours. ResNexus has some of the highest customer service satisfaction in the hospitality industry.
Previo
customer support is also highly rated. Similarly to ResNexus, they provide their support line number on their website, as well as a live chat and email feature.
Which online booking experience do you prefer for your guests?
At ResNexus, we believe that hospitality begins with the booking process. That's why our booking engine is designed to impress, with eye-grabbing photos and a frictionless experience that allows the customer to easily view your inventory and follow through with a reservation.
How do ResNexus website services compare?
ResNexus websites are affordably priced and include hosting, security, SEO optimization, disability-friendly setup, and initial design. They also provide homepage content writing to boost SEO. Additional SEO article services are also available.
ResNexus' price match guarantee ensures competitive pricing.
Previo also offers template and custom websites through their design team, without SEO articles.
ResNexus showcases your rooms beautifully, with thumbnail pictures or even a video that are larger than default thumbnail pictures found on Previo.
Depending on your settings, Previo's default booking engine images are smaller, however you can resize your property photos to be larger.
Showcase your unique property with larger photos.
The ResNexus booking engine displays your inventory with larger, eye-catching photos. Plus, ResNexus also supports videos on your online booking engine.
ResNexus uses easy steps & intuitive shopping
The ResNexus booking engine was designed with your guest in mind, because we know that a great shopping experience leads to more revenue.
ResNexus: Making a reservation is a simple step-by-step process, and the guest can even shop by special or package first and then select a room. Your guests selection cart is viewable on the side.
Previo also supports shopping by special or package first. However when booking just a room the check out button is hidden at the bottom of the screen requiring your guest to scroll down to find it.
ResNexus allows guests to see top offers immediately. In addition, guests can shop by special, with the system guiding them to qualifying dates and rooms.
Previo's booking engine lacks retail sidebars. Previo does offer special and packages under room information.
Boost revenue with promotional sidebars.
ResNexus enhances your booking engine by displaying specials, packages, and retail items alongside your units. This strategic placement increases visibility and encourages guests to enhance their stay, leading to higher revenue and improved guest satisfaction.
Your retail items stand out throughout the shopping experience with ResNexus.
Retail items can give your business thousands in additional revenue and enhance your guests' stay.
With ResNexus, you can offer retail items, specials, or packages on sidebars on the first page. Add-ons are shown again before payment, boosting revenue and improving guest experiences.
Previo shows retail items after the unit is selected under "Additional Services", but does not include them at checkout, which could lead guests to overlooking the items.
Previo
does not offer a built-in travel protection limited warranty service on their booking engine.
ResNexus safeguards your revenue with built-in Travel Protection.
ResNexus offers built-in Travel Protection that safeguards your business from last-minute cancellations due to unforeseen circumstances like illness or travel delays.
This service comes at no additional cost to your business, and provides guests with the travel flexibility they're looking for.
Increase your rental revenue with ResNexus Book Anything.
ResNexus makes it easy to sell experiences along with your rooms. Our comprehensive software allows you to book anything on a daily, hourly, or 10-minute basis. It's never been easier to rent anything—equipment rentals, event spaces, tours, onsite services, and more!
Previo does allow you book units on an hourly basis.
ResNexus highlights your policies during booking, allowing you to emphasize key items and ask for a signature if necessary.
Previo provides a link to click to view your terms and conditions. If the guest does not click on the link they might not see them. To require a signature you have to purchase the Alfred app.
ResNexus Policies Stand Out
During the booking process, your policies stand out because ResNexus uses a simple step-by-step progression.
Book by map and collect vehicle information with ResNexus.
ResNexus is the
#1 highest-rated glamping and campground software in North America, and allows your campers to choose and book units via an interactive map of your property. Boost revenue with site lock fees and easily collect vehicle information during checkout!
Previo
additionally offers a map, bookable by property, not site. Vehicle information can be collected through the Alfred app, at an additional charge.
Property Management Tools That Get the Job Done
The hotelier's job is never done, and your time is precious. That's why you need property management tools and functionality that helps you do your job faster, and with less friction.
Take a look at how ResNexus helps you manage your property every step of the way.
Here's how users are rating ResNexus and Previo:
ResNexus is highly rated on Google, Facebook, Capterra, and Software Advice, with reviews praising customer support.
Previo also has a high rating on Facebook and on Google. They do not have any reviews on Capterra or Software Advice. To find their Google reviews you have to type "previo praque".
Previo
also allows you to drag and drop reservations in their calendar. Unlike ResNexus, you have to manually set up different sub calendars.
Effortlessly manage bookings with our powerful drag-and-drop calendar.
The ResNexus reservation calendar is intuitive and easy to use, providing everything needed to track and manage bookings. Quickly modify reservations by
dragging and dropping them to new dates or units. Adjust rates, monitor housekeeping, view retail summaries, and more—all from one convenient screen. In addition, you can have daily, weekly, and monthly room booking options.
Channel Manager Integrations
ResNexus connects directly to major OTAs like Booking.com, Airbnb, Expedia, and Vrbo without using iCal, reducing double bookings. It supports glamping and campground OTAs and offers commission-free pricing.
Previo connects to channels like Agoda, Booking.com, Expedia, and Hotel.cz. It charges a setup fee, unlike ResNexus. Previo offers more niche OTA connections than ResNexus.
ResNexus is a Preferred Partner with Airbnb.
ResNexus achieved
Preferred Partner status with
Airbnb for building and maintaining a quality integration with this world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the PMS system from this provider. For example, we allow you to message and review your Airbnb guests from within ResNexus.
Previo
integrates with Airbnb, but has not achieved Preferred Partner status.
ResNexus sets up your automatic email marketing.
ResNexus provides professional Welcome and Thank You emails for guest bookings, promotional emails for Birthday, Anniversary, and Holiday, and Newsletter emails. Promotional marketing communications are GDPR-compliant, requiring guests to opt in first. The best part—all of these messages are set up for you as part of ResNexus' free onboarding.
Previo
also provides automatic email templates, but setup is manual. They offer four types of campaigns: According events, Periodic, Birthday, and One-Time.
eviivo posts educational material on Facebook, as well as via webinars, emails, social and blog posts, and the eviivo University.
ResNexus offers a robust collection of resources, including articles, webinars, video tutorials, and guides, tailored to help hospitality businesses improve operations, boost revenue, and deliver exceptional guest experiences.
ResNexus and eviivo are Industry Leaders with Rich Resouces
ResNexus and eviivo provide hospitality professionals with tools to improve their operations and marketing.
Marketing: How Do You Want to Be Seen?
Do you prioritize professional branding, engaging content, or automated campaigns? Effective marketing shapes how guests perceive your business. Consider which tools and strategies best showcase your property and drive bookings.
Seamless Access for Your Guests
The ResNexus Browser-Based Guest Portal enhances the guest experience by providing a seamless, contactless interaction with your property. Accessible via a link in the confirmation email or by scanning a QR code upon arrival, guests can check in and out, view reservation details, make payments, extend their stay, purchase retail items, and communicate directly with your staff through messaging—all without the need to download any additional apps.
The ResNexus Guest Portal lets guests check in, check out, message staff, purchase add-ons, view reservations, and pay—all without an app. Simply click the link or scan the QR code to access.
Previo offers the Alfred app for their Guest Portal functions, at an additional cost to your business.
ResNexus includes filtering for better control.
The
ResNexus calendar offers advanced filters, including payment status, retail items, check-in status, and reservation source. View guests with retail orders or OTA bookings in seconds, providing clear, actionable insights with minimal effort.
Previo
also provides filtering options on their calendar, but does not include the same comprehensive options as ResNexus.
ResNexus built-in point of sale saves you money.
ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze. In addition, ResNexus integrates with Lightspeed Restaurant POS.
Previo
itself does not provide a Point-of-Sale system. It integrates with third parties at an additional cost.
Use the guest information settings in ResNexus to ban a guest, preventing future bookings and receiving alerts on attempts.
Unlike ResNexus, Previo does not allow you to ban a guest from making an online reservation.
Block Problem Guests with ResNexus
ResNexus lets you ban unwanted guests from booking. Whether online or by phone, the system alerts you, preventing repeat issues and ensuring a safer guest experience.
ResNexus helps campgrounds maximize availability with with unit optimization.
ResNexus Unit Optimization intelligently
arranges campground reservations by unit class, consolidating bookings to free up larger availability blocks on your reservation grid.
Previo
offers a similar feature called Automated Space Optimization, but does not include a Lock Fee option, a functionality commonly used in the campground industry. Unlike Previo, ResNexus does not currently offer space optimization for hotel room units.
ResNexus makes weddings and group bookings easy.
ResNexus streamlines
group bookings,
saving staff time. After blocking dates and rooms, send a custom booking link to the group coordinator. Guests book individually, make payments, agree to policies, and receive automatic confirmations—ensuring a seamless, organized process.
Previo does have group booking functionality. But unlike ResNexus, it does not have a specific booking engine link to organize the rooms and collect payment from each and every guest in the party.
These statements were informed by our investigation as of May 2, 2025. If any information is inaccurate, email corrections to support@resnexus.com.