ResNexus
Academy
2026
January 13–15, 2026
Salem, Utah
Elevate your hospitality business at ResNexus Academy—the industry’s most immersive, hands-on training conference for owners and operators.
Seats are limited—reserve your spot now to lock in the early bird price of $399 per person (normally $499).
Early-bird rate cannot be combined with other discounts or special offers. Subject to availability.
ResNexus Academy
2026
January 13–15, 2026
Salem, Utah
Elevate your hospitality business at ResNexus Academy—the industry’s most immersive, hands-on training conference for owners and operators.
Seats are limited—reserve your spot now to lock in the early bird price of $399 per person (normally $499).
What people are saying
“I love coming to Academy. I always walk away with golden gems I can implement right away. The speakers are amazing and the value is huge!”
Julia Ellis, Strawhouse Resorts
“Academy is excellent, you just learn so much. What I love about academy is that you're with other industry people, so you do a lot of industry and story sharing.”
SuAn Chow, Terra Nova Cabins
Why do property owners love Academy?
One-on-one coaching
Conference sessions and personalized training help develop key skills, tools, and workflows for your business.
Networking with fellow property owners
Share your experiences while learning from fellow property owners!
Latest innovations shared live
Stay ahead with the latest updates and industry insights!
Schedule
Tuesday, Jan 13
Wednesday, Jan 14
Thursday, Jan 15
8:30 a.m.
Breakfast & Keynote
Presented by ResNexus CEO James Mayfield
Enjoy our catered breakfast and hear from ResNexus CEO and Founder James Mayfield in his keynote presentation—setting the tone for the rest of ResNexus Academy with invaluable advice and industry perspectives.
9:15 a.m.
Meet and Greet
9:45 a.m.
What 's New with ResNexus Back Office
Amy Mayfield, Director of Customer Support
Looking to optimize your business for 2026? This presentation is a must-see—with essential updates to the ResNexus back office that you won't want to miss, including enhancements to ResNexus Payments, time-based rentals, and more!
10:30 a.m.
What's New with ResNexus Integrations
Kaycee Clegg, Director of Development
We're always looking for more great integration partners to bring added functionality to your business through ResNexus. Hear all about our latest software integrations, as well as improvements to the integrations marketplace!
11:00 a.m.
What's New with ResNexus Booking Engine
Amber Cope, Hospitality Business Coach & Training Specialist
Did you know that the booking engine now supports videos for your units? This and many other enhancements are laid out in this deep-dive presentation. We're committed to making the booking process as good as it can be—see how!
12:00 p.m.
Lunch
1:00 – 4:00 p.m.
Classroom Sessions
Management training, industry updates, and one-on-ones with your Hospitality Business Coach.
4:00 p.m.
Experience Sharing
How are you using AI?
5:00 p.m.
Workshop Time—Pizza Provided
Dedicated time to work on your business, implementing new tools and features, and interacting with the ResNexus team.
Tuesday, January 13, 2026
8:00 a.m.
Continental Breakfast
8:30 a.m.
Growing Your Business through Social Media
Richard Horrocks, Art Director at ResNexus
You might be missing out on one of your biggest growth tools—social media. Learn how to use it effectively to attract guests, boost bookings, and grow your business with confidence.
9:15 a.m.
What's New with ResNexus Websites
Tim Cross, ResNexus Websites Director
An updated website is a healthy website! Learn the latest tips and tricks from our website team on how to optimize your site, as well as new enhancements that make it easier than ever to make changes.
10:00 a.m.
Travel—Your Guest's Happiness Investment
Nathan Mayfield, President of Strategic Partnerships
Join industry leader and ResNexus President Nathan Mayfield as he unveils recent psychology insights behind great travel experiences and how you can use powerful emotional connections to increase loyalty, reviews, and revenue.
Learn how enjoyment, satisfaction, and meaning shape guest behavior — and how you can “increase happiness” through storytelling, memory-making, and personalization.
Filled with actionable takeaways, this presentation will show you how to use promotions, user-generated content, and marketing to make your guests travel investment pay off for your business.
11:00 a.m.
5 More Must-Have ResNexus Tools
David Mayfield, Hospitality Business Expert
David's presentation from last year was such a massive hit, we're bringing you even more essential tips you can use to boost your business! Be sure to bring your notepad for results-driven advice from a hospitality expert who personally works with hundreds of properties.
12:00 p.m.
Lunch
1:00 – 4:00 p.m.
Classroom Sessions
Management training, industry updates, and one-on-ones with your Hospitality Business Coach.
4:00 p.m.
Experience Sharing
What are you doing for your annual marketing plan?
5:00 p.m.
Workshop Time
Dedicated time to work on your business, implementing new tools and features, and interacting with the ResNexus team.
Wednesday, January 14, 2026
6:00 p.m.
Appreciation Dinner & Entertainment
Thursday, January 15, 2026
8:00 a.m.
Continental Breakfast
8:30 a.m.
PCI Update
Daniel Gregory, Director of Special Projects
At ResNexus, we're committed to being fully PCI compliant for the safety of your data. See how we accomplish this, and learn how you improve your own security to keep your guests' information safe as well!
9:00 a.m.
RACI—Essential Project Management Techniques
Richard Horrocks, Art Director at ResNexus
Who’s in charge, who decides, and who just needs to know? Turns out, there's a difference, and there are tried and true tools you can use to make sure no one on your team is left confused. Learn a structured approach that keeps projects running smoothly—even when things get complex!
10:00 a.m.
ResNexus Road Trip Highlights
Clay Cushing, Hospitality Business Coach & Spencer Crippen, Road trips
You might be missing out on one of your biggest growth tools—social media. Learn how to use it effectively to attract guests, boost bookings, and grow your business with confidence.
10:30 a.m.
ResNexus Gameshow! Hosted by Amy Mayfield, Director of Customer Support
11:00 a.m.
Experience Sharing
How does your business assign and maintain key responsibilities?
12:00 p.m.
Lunch
1:00 – 4:00 p.m.
Classroom Sessions
Management training, industry updates, and one-on-ones with your Hospitality Business Coach.
4:00 p.m.
Workshop Time
Dedicated time to work on your business, implementing new tools and features, and interacting with the ResNexus team.
Can't join us in Utah?
Attend Virtual Academy!
For those unable to attend in-person, we offer Virtual Academy two weeks after the event.
Watch the presentations and attend online over three days, making it easy for you and your team to participate for the price of a single admission.
Virtual Academy | Jan 27–29, 2026
Hands-on training for you and your staff—all for the price of a single registration.
Frequently Asked Questions
When is ResNexus Academy 2026?
In-person Academy is taking place January 13–15, 2026. Virtual Academy will be held January 27–29, 2026.
Where is ResNexus Academy 2026 being held?
ResNexus Academy takes place at our office and conjoined event center in lovely Salem, Utah.
Should I bring my team?
Yes! We find that owners and operators who bring their key staff members to Academy receive great value as a result.
Will meals be provided during Academy?
Yes! Every day of In-Person Academy will include a light continental breakfast and a catered lunch.
What should I bring?
We suggest bringing your favorite note-taking tools—laptop, tablet, notebook, etc., and a water bottle to stay hydrated. Also, it will be January, so we recommend dressing warmly!
Will Virtual Academy have the same content as the In-Person session?
Yes, you can enjoy the same curriculum virtually with you and your staff, though you won't be able to participate in the meals, entertainment, and in-person networking.
To attend Virtual Academy with my staff, will I need to pay for each attendee?
No, the price of a single admission for Virtual Academy can be used for you and your entire office.
Reserve your seat for ResNexus Academy 2026
Seating is limited, so save your spot now! You won't be charged until after the start of 2026.