Comparison Guide
ResNexus vs. Cloudbeds:
Which is best for your hotel?
Your choice of property management software is vital—impacting virtually every aspect of your hotel's operations. You need a PMS software that meets your needs and facilitates your growth and success.
Find out why ResNexus is a great fit for hoteliers of any size, and see the differences between ResNexus and Cloudbeds in this comparison guide.
The following statements were informed by our investigation as of April 24, 2025. It is possible these features may have changed.
Which All-In-One Solution is Right for Your Business?
Do you want more time-saving tools paired with best-in-class customer support?
ResNexus provides industry-leading customer support.
We’re more than a software company—we're first and foremost a customer service company. Our highly trained staff is ready to answer your call–quickly. We also provide emergency support if your business runs into problems after hours. ResNexus has some of the highest customer service satisfaction in the hospitality industry.
Cloudbeds
Cloudbeds customer support is also highly rated. Unlike ResNexus, Cloudbeds does not share their support line number on their website. Their standard customer support method is chat and email. If you would like to talk to a representative over the phone, you must purchase their Priority Support package.
Compare ResNexus and Cloudbeds Impressive Offerings
See how we stack up along with some key differences in this feature comparison chart.
| ResNexus Built-In Features | Cloudbeds | |
|---|---|---|
| Property Management | Included | Included |
| Integrated Channel Manager | Included | Included |
| Commission-Free Direct Bookings | Included | Included |
| Automated Marketing Tools | Included | Included |
| Payment Processing | Included | Included |
| Browser-Based Guest Portal | Included | Included |
| Integrated Retail Items / Add-ons | Included | Included |
| Birthday and Anniversary Emails | Included | Not Available |
| Booking Engine Sidebars | Included | Not Available |
| Travel Protection | Included | Not Available in US |
| Cart Abandonment | Included | 3rd-Party Add-on (Additional Cost) |
| Book Anything Units | Included | Not Available |
ResNexus and Cloudbeds Pricing Details
ResNexus offers free setup with no contract.
Flat
Rate
ResNexus charges a straightforward monthly subscription with no contract obligation, making your monthly financials a breeze!
No Setup
Fee
Setup and onboarding with ResNexus is completely free! Our support team will make sure you have everything you need to get the ball rolling.
Lifetime Pricing
Guarantee
When you switch to ResNexus, you can rest easy knowing that your flat monthly rate will never change unless your property grows and you add more units.
Cloudbeds
does not offer a lifetime pricing guarantee.
Which online booking experience do you prefer for your guests?
At ResNexus, we believe that hospitality begins with the booking process. That's why our booking engine is designed to impress, with eye-grabbing photos and a frictionless experience that allows the customer to easily view your inventory and follow through with a reservation.
How do ResNexus website services compare?
ResNexus websites are affordably priced and include hosting, security, SEO optimization, disability-friendly setup, and initial design. They also provide homepage content writing to boost SEO. Additional SEO and Google marketing services are also available.
ResNexus' offers both template and custom built websites at an affordable price.
Cloudbeds offers a wide selection of template websites. In addition, Cloudbeds also offers digital marketing services.
ResNexus showcases your rooms beautifully and even allows you to post videos on your booking engine.
Cloudbeds thumbnail pictures are smaller than the thumbnail pictures on ResNexus. Both ResNexus and Cloudbeds let the guest click on an additional link to view larger pictures.
Showcase your unique property with larger photos.
The ResNexus booking engine displays your inventory with larger, eye-catching photos. Plus,
ResNexus also supports videos on your online booking engine.
ResNexus uses easy steps & intuitive shopping
The ResNexus booking engine was designed with your guest in mind, because we know that a great shopping experience leads to more revenue.
ResNexus: Making a reservation is a simple step-by-step process, and the guest can even shop by special or package first and then select a room—a ResNexus-only feature!
The Cloudbeds Booking Engine does alert the guest if special or package requirements are not met. However, unlike ResNexus the Cloudbeds Booking Engine doesn't help the guest fulfill the special or package requirements through an automated wizard.
ResNexus allows guests to see top offers immediately. In addition, guests can shop by special, with the system guiding them to qualifying dates and rooms.
Cloudbeds' Booking Engine lacks retail sidebars. Add-ons appear after the guest has purchased the room or entered in credit card information, reducing chances for guests to view or consider them during booking.
Boost revenue with promotional sidebars.
ResNexus enhances your booking engine by displaying specials, packages, and retail items alongside your units. This strategic placement increases visibility and encourages guests to enhance their stay, leading to higher revenue and improved guest satisfaction.
Your retail items stand out throughout the shopping experience with ResNexus.
Retail items can give your business thousands in additional revenue and enhance your guests' stay.
With ResNexus, you can offer retail items, specials, or packages on sidebars on the first page. Add-ons are shown again before payment, boosting revenue and improving guest experiences.
With Cloudbeds, add-ons can be selected either before or after the confirmation screen.
CloudBeds
Cloudbeds integrates with FlexMyRoom travel insurance for properties in Europe and Mexico. FlexMyRoom is not available in the United States.
ResNexus safeguards your revenue with built-in Travel Protection.
ResNexus offers built-in Travel Protection that safeguards your business from last-minute cancellations due to unforeseen circumstances like illness or travel delays.
This service comes at no additional cost to your business, and provides guests with the travel flexibility they're looking for.
Increase your rental revenue with ResNexus Book Anything.
ResNexus makes it easy to sell experiences along with your rooms. Our comprehensive software allows you to book anything on a daily, hourly, or 10-minute basis. It's never been easier to rent anything—equipment rentals, event spaces, tours, onsite services, and more!
Book by map and collect vehicle information with ResNexus.
ResNexus is the
#1 highest-rated campground and glamping software in North America, and allows your campers to choose and book units via an interactive map of your property. Boost revenue with site lock fees and easily collect vehicle information during checkout!
Cloudbeds
Unlike ResNexus, Cloudbeds does not offer interactive maps for site selection or the ability to charge site lock fees, limiting flexibility and revenue opportunities for campgrounds.
Property Management Tools That Get the Job Done
The hotelier's job is never done, and your time is precious. That's why you need property management tools and functionality that helps you do your job faster, and with less friction.
Take a look at how ResNexus helps you manage your property every step of the way.
Here's how users are rating ResNexus and Cloudbeds:
ResNexus is highly rated on Google, Facebook, Capterra, and Software Advice, with reviews praising customer support. Check user reviews for both companies on these platforms.
Cloudbeds also has a high rating on Facebook and on Google as Cloudbeds San Diego. They also have hundreds of reviews on Capterra and Software Advice.
Channel Manager Integrations
ResNexus connects directly to major OTAs like Booking.com, Airbnb, Expedia, and Vrbo without using iCal, reducing double bookings. It supports glamping and campground OTAs and offers commission-free pricing.
Cloudbeds connects to over 300 marketing OTA channels like Agoda, Booking.com, Expedia, and TripAdvisor. Cloudbeds doesn't charge additional commission fees on OTA bookings.
ResNexus sets up your automatic email marketing.
ResNexus provides professional Welcome and Thank You emails for guest bookings, promotional emails for Birthday, Anniversary, and Holiday, and Newsletter emails. Promotional marketing communications are GDPR-compliant, requiring guests to opt in first. The best part—all of these messages are set up for you as part of ResNexus' free onboarding.
Cloudbeds
Cloudbeds provides automatic email templates, but setup is manual. Cloudbeds does not collect birthday and anniversary dates during the online booking process and thus does not automatically send birthday and anniversary emails using that information.
eviivo posts educational material on Facebook, as well as via webinars, emails, social and blog posts, and the eviivo University.
ResNexus offers a robust collection of resources, including articles, webinars, video tutorials, and guides, tailored to help hospitality businesses improve operations, boost revenue, and deliver exceptional guest experiences.
ResNexus and eviivo are Industry Leaders with Rich Resouces
ResNexus and eviivo provide hospitality professionals with tools to improve their operations and marketing.
Marketing: How Do You Want to Be Seen?
Do you prioritize professional branding, engaging content, or automated campaigns? Effective marketing shapes how guests perceive your business. Consider which tools and strategies best showcase your property and drive bookings.
ResNexus includes filtering for better control.
The
ResNexus calendar offers advanced filters, including payment status, retail items, check-in status, and reservation source. View guests with retail orders or OTA bookings in seconds, providing clear, actionable insights with minimal effort.
Cloudbeds
Cloudbeds does not provide the same comprehensive filtering options as ResNexus.
ResNexus built-in point of sale saves you money.
ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze. In addition, ResNexus integrates with Lightspeed Restaurant POS.
Cloudbeds
Cloudbeds itself does not provide a Point-of-Sale system. It integrates with a variety of 3rd-party onsite point-of-sale software solutions at an additional cost.
Use the guest information settings in ResNexus to ban a guest, preventing future direct online bookings and receiving alerts on attempts.
Unlike ResNexus, Cloudbeds does not allow you to ban a guest from making a direct online reservation. Instead you or your staff will need to manually cancel the banned guest booking after receiving a notification.
Block Problem Guests with ResNexus
ResNexus lets you ban unwanted guests from booking. Whether online or by phone, the system alerts you, preventing repeat issues and ensuring a safer guest experience.
ResNexus helps campgrounds maximize availability with with unit optimization.
ResNexus Unit Optimization intelligently
arranges campground reservations by unit class, consolidating bookings to free up larger availability blocks on your reservation grid.
Cloudbeds
Cloudbeds doesn't allow your campground to automatically organize your units and bookings in the most efficient way possible.
ResNexus makes weddings and group bookings easy.
ResNexus streamlines
group bookings, saving staff time. After blocking dates and rooms, send a custom booking link to the group coordinator. Guests book individually, make payments, agree to policies, and receive automatic confirmations—ensuring a seamless, organized process.
Cloudbeds does have group booking functionality on their Enterprise Platform.
These statements were informed by our investigation as of April 24, 2025. If any information is inaccurate, email corrections to support@resnexus.com.