ON-DEMAND WEBINAR
Simplify and Save with ResNexus Payments
Original air date: Nov 30, 2023
Subscriber Link to Get Started with ResNexus Payments:
https://resnexus.com/resnexus/authent...
Did you know that you can use ResNexus as your payment processor? Not only can you centralize more of your business operations with built-in reports and easily monitor your expenses, but you can also enjoy competitive rates as well as rate match! Register now to learn more about how ResNexus Payments can save your business time and money.
Key takeaways
The "Lifecycle" of Automated Messaging
The video breaks down how ResNexus handles communication across four distinct stages of a guest's journey:
The Confirmation: Instantly sends a professional summary of the stay, providing immediate peace of mind and reducing "did my booking go through?" phone calls.
The Pre-Arrival: A few days before check-in, the system sends directions, door codes, and "what to bring" lists. This is the prime time to upsell add-ons like breakfast packages or late check-outs.
The In-Stay Check-in: A quick text or email asking "How is your stay?" allows you to catch and fix issues before they turn into a negative review.
The Post-Stay Hook: Automatically sends a thank-you note and a link to your Google or TripAdvisor page, which is the most effective way to build your online reputation.
Watch the webinar
Chapters
0:00
3:47
6:30
8:51
10:43
13:22
Credit Card Processing Basics
Introducing ResNexus Payments
Rate Match
Reasons to Switch
Setting Up
Q&A