ON-DEMAND WEBINAR

Never Miss a Booking Again with AI Voice Agents

Original air date: June 24, 2026

AI is changing the way we think about hospitality. With the introduction of voice agents, properties of all sizes can now ensure every call is answered with a front desk that never sleeps. ResNexus sits down with Sami Hilal, CEO of Sadie, to discuss what voice agents are, how they work, and how they can increase your direct bookings.

Who is this webinar for?

Property owners of all sizes who are looking for ways to automate their business. With AI voice agents, reduce your front desk workload with a solution that answers calls for you. Here, the agents can answer commonly asked questions and guide your guests through the checkout process.


The best part? Increasing your bookings! Tap into hidden potential revenue, while your property focuses on what matters most: enhancing the guest experience.

Key takeaways

Every missed call is a missed opportunity: Did you know that 10 to 40% of all calls go unanswered? Your guests could book elsewhere if they can't reach your property, leading to lost revenue for your business.


Fill in the gaps with Voice AI: Property owners are always on the move. Voice AI agents help to fill in the gap, ensuring every call is answered, especially during peak season and after hours.


Guests expect immediate answers: As technology advances, travelers' expectations change, and they now expect instant service. Give them exactly that with Voice AI, providing your guests with immediate, 24/7 support.

Curious How it Works?

Watch the webinar

Chapters

0:00

Introduction

3:20

Why AI voice agents?

5:20

What are AI voice agents?

8:26

What types of properties benefit the most?

14:37

Why are operators looking at AI agents right now?

16:46

Customer Success Stories using AI voice agents

23:35

How do AI voice agents work in the real world?

28:15

How does a property integrate AI voice agent into a PMS?

31:15

How do you measure if AI is delivering value?

36:17

Live demo of Sadie AI voice agent

41:33

Q&A

Frequently asked questions

Our webinar answers some of the most common questions about AI voice agents.

  • What is a AI voice agent?

    An AI voice agent is a virtual assistant that answers your phone calls, guides the guest through the checkout process, and shares rates and availability in real time. Voice AI provides immediate, 24/7 phone support for businesses.

  • What type of properties benefit from Voice AI?

    Any! From small to large size properties, any type of property can benefit from Voice AI. How your property uses AI voice agents will vary depending on your business demands, but the service itself helps to increase bookings, response time, and overall guest satisfaction. 

  • Can AI voice agents take reservations?

    Yes. AI voice agents can guide the guest through a reservation, providing real time rates and availability based on the guest's requirements. 

  • Can guests still speak to a live person?

    Yes. There are options to allow the guest to bypass the voice agent to speak to your property. AI voice agent is meant to assist, not replace, your front desk. If it makes sense for your property to only use AI voice, you can, but for most properties, AI voice agent is meant to help fill in the gaps.

  • Do guests mind talking to AI?

    The more conversational Voice AI becomes, the higher the acceptance rate. Majority of guests calling in want a quick response, which can be accomplished through Voice AI. When feedback is immediate, the experience is often preferred over waiting on hold or being sent to voicemail.

Ready to get started?

Discover how AI voice agents can help your property answer every call, increase your direct bookings, and free up your staff. Because every missed call is a missed opportunity.