ON-DEMAND WEBINAR
Hipcamp: How We Became the #1 Camping OTA
Original air date: May 8, 2024
With summer just around the corner, it's important to make sure your outdoorsy property is getting found by campers and outdoor enthusiasts.
Join us in learning more about how to succeed on Hipcamp in this informative webinar. We'll be hearing from a host who's seen fantastic results on this top-performing OTA, so this is one webinar you won't want to miss!
Key takeaways
Closing the Communication Gap
The core message is that the "old way" of managing turnovers (texting cleaners, leaving notes, or checking rooms manually) is the biggest source of wasted labor and guest dissatisfaction. The system solves this through:
The Live Housekeeping Console: Instead of a static list, staff have a live, mobile-friendly view. As soon as a guest is checked out in the front office, the room status updates to "Dirty" on the housekeeper's device instantly.
Accountability & Maintenance Integration: Staff can report maintenance issues (like a leaky faucet or a broken light) directly from the room while cleaning. This creates an automatic work order, ensuring that small fixes don't become guest complaints later that evening.
Watch the webinar
Chapters
0:00
2:57
5:26
8:55
11:49
21:08
Introduction
Who we are.
Hipcamp's success.
How Hipcamp works for you.
Interview with Arapaho
Q&A