ON-DEMAND WEBINAR
5 Must-Know Strategies about Hospitality Payments with Stripe
Original air date: Dec 4, 2024
Join us for this ResNexus webinar, where you'll learn proven strategies to protect your business, reduce chargebacks, and streamline the payment experience for your guests with insights from Stripe. Discover how modern payment solutions can help you attract more bookings, maximize guest spend, and stay ahead in the evolving hospitality landscape.
Key takeaways
Leverage "Point of Sale" Psychology
To maximize guest spend, the video suggests moving beyond just the initial booking fee. By integrating modern payment options at every touchpoint, you can significantly increase the "Total Guest Value":
Pre-arrival Upselling: Offering room upgrades or equipment rentals (like bikes or firewood) via automated emails before the guest arrives.
Frictionless Payments:
Embracing modern options like Apple Pay, Google Pay, and "Buy Now, Pay Later" (Affirm/Klarna) can increase conversion rates by making the checkout process feel instantaneous and less financially daunting.
Watch the webinar
Chapters
0:00
3:35
8:54
11:26
16:53
24:50
36:48
Introduction
Boost Your Bookings: Embracing Modern Payment Options
Maximizing Guest Spend: From Pre-arrival to Check-out
Keeping Your Business Safe: Smart Approaches to Payment Security
Protecting Your Bottom Line: Understanding Chargebacks
Staying Compliant: Navigating Payment Regulations Made Simple
Q&A
