COMING SOON
Winning the New Traveler: Using AI & Automation to Create Repeat Guests
Upcoming air date: July 29, 2026
About our upcoming webinar
Hospitality can't end at the checkout. Repeat guests are the backbone of the hospitality industry. These loyal customers tend to spend more revenue per stay, typically stay longer than first-time guests, and frankly cost less to retain. Because of this, it's important, now more than ever, to find ways to attract these return guests.
But, you don't have to do it alone. AI and Automation make it easy to utilize the tools you already have to encourage repeat guests, and stay top of mind during their next vacation planning.
Who is this webinar for?
Property owners of all sizes, who are looking for ways to retain repeat guests. We'll cover tools you can implement today to start seeing results in your business. With the age of the New Traveler, we'll explore what that means, and how your business can fight back to ensure you remain a top destination for your customers.
Don't let your property be forgotten. Utilize the tools around you and start seeing results today!
What you'll learn:
Build relationships beyond checkout: Learn more about the guest journey, and how it can't end after they leave. Staying connected with your guests increases the likelihood that they book again.
Personalize every interaction with AI: The New Traveler craves personalization. Give them exactly that with personalized emails, communication, and marketing content in minutes with the assistance of AI.
Automate the path to repeat bookings:
You don't need to manually do everything anymore. Your PMS, like ResNexus, provides automatic tools to consistently engage with your guests at the right time, turning them into loyal, repeat customers.
Frequently asked questions
Our webinar answers some of the most common questions about using AI and Automation to create repeat guests.
What is AI, and how can it help my property?
Artifical Intelligence (AI) saves your property both time and money by creating engaging marketing content, personalizing the guest journey, and overall just generating ideas. It allows you to cut out the mundane tasks and focus more on spending time with your guests.
What's the difference between AI and Automation?
AI helps to create or improve your content, where Automation is the delivering or performance of tasks. For example, AI could help you create marekting emails or social media posts, and Automation helps deliver that at the right time, to the right people.
Do I need to be tech-savvy to use AI?
Not at all! A lot of the AI tools out there were designed to be simple, so that anyone could benefit from them. If you can type a question or request, you'll be able to use AI for everyday tasks.
Does AI replace the personal touch in hospitality?
No, and it honestly shouldn't. AI is more effective when it supports your vision, rather than taking it over. It helps to cut out the repetitve tasks, and personalize every conversation, so you can actually focus more on creating meaningful guest experiences.
Is AI safe to use for my business?
It comes down to your personal beliefs. When used responsibly, AI is a valuable business tool. It's always important to review the content AI creates before you share it, just to avoid any mishaps. Just think of AI as an assistant, someone that you trust, but still want to make sure the job is being done the right way.
Want to learn more?
See how AI and Automation can lead to an increase in repeat guests. Stay top-of-mind, ensuring that your property is never forgotten.
